Compliance Excellence

AML / CFT / CPF
Policy

Our commitment to preventing financial crime, countering terrorist financing, and mitigating proliferation risks.

Last updated: February 28, 2026
Version 2.4 (Global)

1. Introduction

Cloove AI (the Company) is committed to the highest standards of integrity and compliance with Anti-Money Laundering (AML), Combating the Financing of Terrorism (CFT), and Counter-Proliferation Financing (CPF) regulations.

This policy outlines our framework for identifying, assessing, and mitigating the risks of money laundering, terrorist financing, and the financing of weapons of mass destruction proliferate. We operate under a strict Zero Tolerance policy for financial crime.

The Core Objective

"To ensure that Cloove's platform is never used as a conduit for illicit funds, and that every merchant on our network is verified, monitored, and compliant with global financial security standards."

2. Scope of Policy

This policy applies to all operations of Cloove AI globally, including:

  • All employees, contractors, and directors.
  • Global platform merchants and business partners.
  • All products, including wallets and payments.
  • Third-party payment processors and vendors.

3. Governance & MLRO

Responsibility for Cloove's AML/CFT/CPF program lies with the Board of Directors. The Board has appointed a Money Laundering Reporting Officer (MLRO) who has primary responsibility for:

  • Strategic Oversight

    Developing and maintaining the AML/CFT/CPF framework.

  • Regulatory Liaison

    Acting as the main point of contact for Financial Intelligence Units (FIUs).

  • Operational Control

    Supervising the investigation of suspicious activities.

  • Continuous Monitoring

    Reviewing the efficacy of our compliance tech stack.

4. Risk-Based Approach (RBA)

We utilize a Risk-Based Approach (RBA) to ensure that our resources are focused on the highest risks. Every merchant is assigned a Risk Level (Low, Medium, High) based on:

Jurisdictional Risk

Operating in high-risk or FATF-flagged countries.

Product Risk

High-volume cash-equivalent transactions.

Customer Risk

Politically Exposed Persons (PEPs) or complex entities.

5. Customer Due Diligence (CDD)

Know Your Customer (KYC) is the foundation of our compliance program. We perform three levels of CDD:

Standard CDD

All Merchants
Verification of Identity (Government ID)
Liveness checks
Sanctions screening

Enhanced Due Diligence (EDD)

High-Risk & PEPs
Source of Wealth (SoW) verification
Source of Funds (SoF) checks
Site visits or video interviews

Ongoing Monitoring

Active Merchants
Periodic profile updates
Re-screening against updated sanctions lists

6. Transaction Monitoring

Cloove employs advanced AI-driven transaction monitoring systems to detect suspicious patterns in real-time, including:

  • Structuring (Smurfing) / Layering
  • Unusual cross-border activity
  • Rapid movement of funds (Velocity)
  • Dormant account reactivation
  • Sanctioned entity matches
  • High-risk merchant-category mismatches

7. Suspicious Activity Reporting (SAR)

When suspicious activity is detected and confirmed through investigation, Cloove will file a Suspicious Activity Report (SAR) or Suspicious Transaction Report (STR) with the relevant local and international authorities.

No Tipping Off

"Under no circumstances will any merchant or third party be informed that a SAR is being filed or that an investigation is underway. 'Tipping off' is a criminal offense under global AML laws."

8. Sanctions Compliance

Cloove strictly adheres to economic and trade sanctions programs administered by international bodies and domestic regulators. This includes mandatory screening of all merchants and transaction counterparties against:

  • United Nations Security Council Sanctions
  • OFAC (U.S. Department of Treasury)
  • European Union Consolidated Lists
  • Local Domestic Watchlists

9. Counter-Proliferation Financing (CPF)

Cloove maintains strict controls to prevent the financing of the proliferation of weapons of mass destruction (WMD). This includes:

Trade Controls

Monitoring for transactions involving 'dual-use' goods that could be used for conventional or WMD purposes.

End-User Verification

Ensuring that funds are not reaching prohibited entities in jurisdictions under UN or domestic proliferation sanctions.

10. Record Keeping

In accordance with regulatory requirements, Cloove maintains comprehensive records of all customer identification data, transaction records, and compliance investigations for a period of no less than five (5) years after the business relationship has ended.

  • Customer identification and verification documents.
  • Account opening files and business correspondence.
  • Detailed records of all transactions processed.
  • Internal reports of suspicious activity and MLRO determinations.

11. Training & Awareness

All relevant staff at Cloove undergo mandatory, regular training on AML/CFT/CPF compliance to ensure they are equipped to identify and respond to potential risks.

Ongoing Education

Quarterly training sessions on emerging financial crime trends and regulatory updates.

Role-Specific Training

Specialized modules for customer-facing teams, risk analysts, and technical developers.

12. Audit & Review

To ensure the ongoing effectiveness of our AML/CFT/CPF program, we conduct regular independent audits and internal reviews.

Independent External Audits

Annual reviews by reputable third-party compliance auditors.

Systems & Tech Stress Testing

Continuous validation of our automated transaction monitoring and screening algorithms.

Compliance Query?

If you have questions regarding our AML/CFT/CPF program or need to report a possible violation, please contact our Compliance Unit.

Contact MLRO